At CH Postal Services, Violet Evergarden encounters a profession devoted to putting other people's thoughts and feelings into writing. Inspired by the work of these scribes, known as Auto Memory Dolls, she decides to become one herself. Her assignments will change her clients' lives and may help her better understand herself.
It is an unfamiliar direction for a girl raised solely to destroy enemy forces. The four-year Great War has ended, and the continent of Telesis is beginning to recover. Severely wounded near the end of the fighting, Violet has been recovering from her injuries. After a falling out with the family meant to become her guardians, she takes a job at the postal service. Still beyond her understanding are the words left to her by the person she held dearest—words she carries into her new life.